From Promotion to Ticketing: The Evolution of Digital Signage at Ljubljana Castle

Brief

Ljubljana Castle, a prominent historical and cultural landmark in Slovenia, first partnered with Infinitus in 2016 by installing a 75" imotion FLOW display to promote exhibitions and events. Nine years later the Castle upgraded to a new, custom-designed imotion FLOW interactive ticketing machine. This cutting-edge solution ensures continuous operation, automates ticket sales, while maintaining the same high reliability that Infinitus products are known for.

Situation Analysis

In 2016, Ljubljana Castle recognized the need to modernize its communication with visitors, opting for a imotion FLOW 75” unit to promote activities. The digital signage proved its reliability for nearly a decade, despite exposure to changing Slovenian weather conditions. With visitor numbers increasing and the need for more efficient ticketing operations, the Castle management wanted a solution that would streamline ticket purchases during peak times and promote exhibitions and events.

Solution

To meet these new challenges, Ljubljana Castle replaced advertising totem with imotion FLOW 46" interactive ticketing machine, equipped with a custom-made LED illuminated top box.

For a ticketing solution, where every minute of disruption translates to lost revenue, intelligence of the totem is critical. The intelligence of the totem is powered by Infinitus' Controlmotion software, which plays a critical role in managing the system's thermal performance. This software automatically regulates internal temperature, ensuring the optimal operation of the machine's components. In case of any performance issues, Controlmotion immediately notifies technicians, enabling quick action to prevent downtime. The ability to operate continuously in all conditions makes this system highly reliable for one of Slovenia’s most popular tourist attractions.

Public Display

The imotion FLOW 46" interactive ticketing machine, now positioned at Ljubljana Castle’s main entrance, integrates seamlessly into the overall visitor experience. The standard imotion FLOW totem has been upgraded with a full ticketing solution, including a bank card reader, printer, and a touchscreen. The custom LED-illuminated top box further enhances visibility, providing an intuitive and user-friendly experience for visitors.