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CALL CENTER, INFORMATION RECEPTION DESK AND WAYFINDING

CALL CENTER, INFORMATION RECEPTION DESK AND WAYFINDING
imotion flow wayfinding in Denmark imotion FLOW info point
Brief
Danish hospital complex placed two large format external LCD digital sign displays at the venue entrances to help visitors to find their way around the complex and connect to help desk if necessary.

Situation analysis
People visiting are usually stressed out and facility management of Bispebjerg Hospital wanted to enhance visitor experience and ease their way around the area.

Solution
Two large format interactive screens were installed at the entrance areas where visitors could see where their location and even establish direct voice call to information reception desk. Furthermore, they could download a custom made map to their smart phone and simply follow the route.

Public display
Older generation imotion 55” portrait single side, with 2.500 nit LCD panel, integrated camera and microphone for voice communication. For unique appearance units mask were customized as upper part was made of stainless steel. 

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